Troubleshooting Preset Installation for Lightroom
Here's a list of troubleshoots that we generally start with:
- First, make sure you're using LR 4 or newer.
- Second, make sure you shut down LR completely after you installed them (I like to restart my computer to make sure LR is completely shut down).
- Third, make sure you installed the LR presets, and not the ACR presets.
If you're still having issues, send us a screen capture of your file structure and we'll help you get to the bottom of it.