Troubleshooting Preset Installation for Lightroom

Here's a list of troubleshoots that we generally start with:

  • First, make sure you're using LR 4 or newer. 
  • Second, make sure you shut down LR completely after you installed them (I like to restart my computer to make sure LR is completely shut down). 
  • Third, make sure you installed the LR presets, and not the ACR presets.

If you're still having issues, send us a screen capture of your file structure and we'll help you get to the bottom of it.

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